A simple, secure walkthrough to get your hardware wallet ready and protect your digital assets.
This page walks you through unboxing, initializing, and using your secure hardware wallet. We focus on safe first-time setup, creating and safeguarding your recovery seed, installing companion software, and verifying addresses before transactions. Follow each step carefully: security practices done correctly now prevent permanent loss later.
Make sure you are in a private place, using your personal computer, and connected to a trusted internet network. Never share your recovery seed, never enter it into a website or cloud app, and avoid using public or shared computers for wallet administration.
Unbox & inspect: Inspect the device packaging and device for physical tampering. Do not proceed if packaging seals are broken or any element looks altered.
Power on: Connect the device to your computer or mobile device using the supplied cable. The device will display a welcome screen and a one-time initialization prompt.
Create a new wallet: Choose “Create new wallet” on the device. The device will generate a random recovery seed phrase — typically 12, 18, or 24 words — shown one page at a time.
Write the recovery seed down: Use the included recovery card or a secure notebook — never store the seed on any online device. Write words in the exact order shown and keep copies in separate, secure locations if desired.
Confirm seed: The device will ask you to confirm several words from the seed to ensure you copied them correctly.
Set a PIN: Choose a PIN you can remember but that is not trivial. The device will lock after several incorrect attempts to defend against brute force attacks.
Install companion app: Download the official desktop or mobile companion app from the manufacturer site. Use the app to pair with your device, manage accounts, and install updates.
Firmware updates: If prompted, apply firmware updates from within the official app. Updates often include important security fixes — avoid skipping them.
Verify addresses: Before sending or receiving funds, always verify the address on the device screen matches the address shown in the app. This defends against malware that tampers with displayed addresses.
Treat your recovery seed like the keys to a safe deposit box. If someone obtains your seed, they control your funds. Use a strong PIN, store recovery words offline, and consider a metal backup for fire/water resilience. Do not use recovery words in photos, cloud backups, or password managers.
If the device doesn’t power on, try a different cable and port. If the companion app cannot detect the device, ensure drivers or mobile permissions are allowed and that the device screen is unlocked. For firmware update failures, consult official support and avoid third-party repair services.
Hardware wallets keep private keys isolated on a dedicated device. Even if your computer is compromised, private keys never leave the hardware. This makes them one of the safest practical choices for securing cryptocurrency, NFTs, and other digital assets.
If you need more help, consult the official documentation or verified support channels. Always use official downloads and avoid unofficial guides that request your seed or PIN.
Device sealed & untampered
Recovery seed written down offline
PIN configured
Companion app installed
Firmware up to date
Q: Where should I store my recovery seed?
A: In a safe or other secure offline location. Consider multiple geographically separate copies.
Q: Can I share my seed with family?
A: Only if you fully trust them. Prefer multi-party solutions (multisig) if sharing control is required.
Q: What if I lose my seed?
A: Without your seed you cannot recover funds. Keep it safe and consider redundancy.